Welcome to the Hall of Heroes
Crafted by Players for Players:
The Forgotten Crusade has been developed with care & intentionality to fit our players' needs

Terms Of Service / Privacy Policy

Please take a moment to review these rules detailed below.

Entering and/or using this website along with our server automatically allows us to acknowledge that you have read & agreed to all of the terms below.


Acceptance of Terms of Use and Amendments

Each time you use or cause access to this web site or related services, you agree to be bound by these Terms of Use, and as amended from time to time with or without notice to you. In addition, if you are using a particular service on or through this web site, you will be subject to any rules or guidelines applicable to those services and they shall be incorporated by reference to these Terms of Use.


Our Service

Our web site and services provided to you on and through our web site on an AS IS basis. You agree that the owners of this web site exclusively reserve the right and may, at any time and without notice and/or any liability to you, modify or discontinue this web site and its services or delete the data you provide, whether temporarily or permanently. We shall have no responsibility or liability for the timeliness, deletion, failure to store, inaccuracy, or improper delivery of any data or information.
This web site or any portion of the site, including but not limited to the services we offer may not be reproduced, duplicated, copied, sold, resold, or otherwise exploited for any commercial purpose.
The Forgotten Crusade is a passion project developed to imitate outdated game versions for educational & social purposes. The site & services do not support any modification to game files. By accessing or using any of our services, the end user agrees to take full responsability of following the game's EULA.


Age restrictions on the use of any of our services

Our website, including any products and/or services made available on or through the website are not meant for use by individuals under the age of 18. If you are under the age of 18, you must NOT use or access any part of our website, purchase or attempt to purchase any of our products or services, or submit any personal information to us.
We do not knowingly or intentionally process the personal information of any individual under the age of 18.


Your Responsibilities and Registration Obligations

In order to use this web site, you must register on our site, and agree to provide truthful information when requested. When registering, you explicitly agree to our Terms of Use and as may be modified by us from time to time and available here. Exchanging accounts, donation items, or characters is not allowed. You are solely responsible for your account. If your account has been banned because it was being used by someone else, the sanction will not be lifted, nor justified by the excuse. Characters that are deleted are gone for good, and cannot be restored. We cannot help you in any way if it was done by accident or not. For this reason, protect your accounts at all costs. The Forgotten Crusade will provide the absolute best it can to protect what it can control, in terms of services and security.


Events, Videos & Community Content

Upon registering an account, you agree that your account or characters may be included in any events, streams or videos for promotion or review purposes.


Registration and Password

You are responsible to maintain the confidentiality of your password and shall be responsible for all uses via your registration and/or login, whether authorized or unauthorized by you. You agree to immediately notify us of any unauthorized use of your registered user account.


Cheating

Cheating is defined as any attempt to give yourself an advantage over players that does not follow the spirit of the game. Any player caught cheating will be banned. Profession stacking is included in this category. We reserve the right to deny any person access to the services on this website at our discresion.


Donations

You agree to give up your rights to refunds and chargebacks to The Forgotten Crusade when donating.


Definitions and Interpretations

"Donation" or "Donate" is a legacy term whose current use means generically any voluntary payment or exchange of money facilitated by The Forgotten Crusade, regardless of intent to receive a product or service in return.
"User" or "Users" means any third party that accesses the web site and is not employed by The Forgotten Crusade and acting in the course of their employment.
"Certificate" means mailed proof of membership in The Forgotten Crusade: Crusader Ranks/VIP membership.
"The Forgotten Crusade: Crusader Ranks/VIP membership" or "Crusader Ranks/VIP membership" means an exclusive group of users who have obtained exclusive and special status through their support or time spent on the server. Members of this club may obtain special priviledges, status, and/or access to web site store products or services. Any special treatment or perks received thereof, is not meant to be inferred as a direct purchase of these items, but instead as an indirect expression of gratitude from the web site for entry into the club.
"Web Site" or "Website" means the website that you are currently using www.The Forgotten Crusade.com any sub-domains and subdomains of this site unless expressly excluded by their own terms and conditions.


Refunds

The Forgotten Crusade will not provide refunds under any circumstances. All donations to The Forgotten Crusade, including Crusader Ranks/VIP membership is completely voluntary, and if a user does not wish to donate, or become a member through donation, they should refrain from doing so. If you are banned due to violation of our player rules, you will not get a refund. If you do not favor the service, you will not get a refund. You may appeal your case regarding your donation on our discord server or our staff email, and we shall review your case, but we do not guarantee that it will be accepted. It's not required for you to make a donation or join the Crusader Ranks/VIP membership to enjoy the full experience of The Forgotten Crusade; it's completely optional and is done at your own risk with the intention of supporting The Forgotten Crusade.


Exchange

If you for any reason have store item(s) damaged, broken, lost, etc... you will not receive an exchange if you have opaque proof of your donation. Only a member of Management has the authority to replace your reward item if they feel the receipt and proof you've presented is authentic & enough.

Rewards

When you join the The Forgotten Crusade Crusader Ranks/VIP membership, it is understood that you're donating to support our work and the costs that it incurs upon us. If you do not receive your donation points, you may request it via an in-game support ticket or contact the staff through our discord server or official email. IN-GAME ITEMS ARE EXCLUSIVELY INDIRECT EXPRESSIONS OF GRATITUDE FOR YOUR CONSIDERATION IN DONATING TO THE FORGOTTEN CRUSADE AND THE PERKS THAT COME WITH IT. YOU'RE NOT PURCHASING ANY SERVICE OR PRODUCT, YOU'RE HELPING TO KEEP OUR SERVERS UP. WE ARE NOT SELLING VIRTUAL ITEMS; WHEN YOU DONATE, YOU ARE DELIBERATELY AND COMPLETELY VOLUNTARILY SUPPORTING US.


Charge Backs

Any attempts to reverse payment on a donation will be met with an automatic and immediate IP address ban without any notice. All accounts tied to this IP address will be automatically and permanently banned with no chance for appeal. Our accountants always contest each and every charge back. If this fails, charge backs are routinely sent to a third-party collections agency, and the buyer's credit history will be affected if the charge is not paid for.


Indemnification

You agree to indemnify and hold us harmless, our subsidiaries, affiliates, related parties, officers, directors, employees, agents, independent contractors, advertisers, partners, and co-branders from any claim or demand, including reasonable attorney's fees, that may be made by any third party, that is due to or arising out of your conduct or connection with this web site or service, your provision of Content, your violation of this Terms of Use or any other violation of the rights of another person or party.


Disclaimer of warranties

YOU UNDERSTAND AND AGREE THAT YOUR USE OF THIS WEB SITE AND ANY SERVICES OR CONTENT PROVIDED (THE SERVICE) IS MADE AVAILABLE AND PROVIDED TO YOU AT YOUR OWN RISK. IT IS PROVIDED TO YOU AS IS AND WE EXPRESSLY DISCLAIM ALL WARRANTIES OF ANY KIND, IMPLIED OR EXPRESS, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE MAKE NO WARRANTY, IMPLIED OR EXPRESS, THAT ANY PART OF THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, VIRUS-FREE, TIMELY, SECURE, ACCURATE, RELIABLE, OF ANY QUALITY, NOR THAT ANY CONTENT IS SAFE IN ANY MANNER FOR DOWNLOAD. YOU UNDERSTAND AND AGREE THAT NEITHER US NOR ANY PARTICIPANT IN THE SERVICE PROVIDES PROFESSIONAL ADVICE OF ANY KIND AND THAT USE OF SUCH ADVICE OR ANY OTHER INFORMATION IS SOLELY AT YOUR OWN RISK AND WITHOUT OUR LIABILITY OF ANY KIND. Some jurisdictions may not allow disclaimers of implied warranties and the above disclaimer may not apply to you only as it relates to implied warranties.


Limitation of Liability

YOU EXPRESSLY UNDERSTAND AND AGREE THAT WE SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSS (EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), RESULTING FROM OR ARISING OUT OF (I) THE USE OF OR THE INABILITY TO USE THE SERVICE, (II) THE COST TO OBTAIN SUBSTITUTE GOODS AND/OR SERVICES RESULTING FROM ANY TRANSACTION ENTERED INTO ON THROUGH THE SERVICE, (III) UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR DATA TRANSMISSIONS, (IV) STATEMENTS OR CONDUCT OF ANY THIRD PARTY ON THE SERVICE, OR (V) ANY OTHER MATTER RELATING TO THE SERVICE. Note that by accepting the terms in the document, you are also waiving your right, to take any action, legal or otherwise, against anyone or anything related to The Forgotten Crusade. Please remember that we are not responsible for any messages posted. We do not vouch for or warrant the accuracy, completeness or usefulness of any message, and are not responsible for the contents of any message. The messages express the views of the author of the message, not necessarily the views of this bulletin board. Any user who feels that a posted message is objectionable is encouraged to contact us immediately by email. We have the ability to remove objectionable messages and we will make every effort to do so, within a reasonable time frame, if we determine that removal is necessary. You agree, through your use of this service, that you will not use this bulletin board to post any material which is knowingly false and/or defamatory, inaccurate, abusive, vulgar, hateful, harassing, obscene, profane, sexually oriented, threatening, invasive of a person's privacy, or otherwise violation of any law. You agree not to post any copyrighted material unless the copyright is owned by you or by this bulletin board. If you have read, understood and agree to these rules and conditions, you may enter the website and/or forums. If you disagree, you are expected to leave immediately.


Privacy Policy

During the registration process, we ask you to provide personal information such as your email address, name, password, spoken language, and time zone. If you choose to make a donation, we will ask you for additional information, such as your paypal which is used to bill your account. The Forgotten Crusade.com collects your personal information to provide you with access to our services, and to fulfill your purchases. We also may use your personal information to communicate with you. You may also receive receipts for purchases, and information on technical service issues. However, personal information collected on The Forgotten Crusade.com will not be disclosed outside of The Forgotten Crusade without your consent.